RangeCare offers clients new IT support initiative

RangeCare and Nambour & District Care Technical Services Officer Frank Vos and staff.

Clients of RangeCare and Nambour & District Care are now able to access a series of technology based services as part of the RangeCare Online Social Engagement project (ROSE).

Technical Services Officer, Frank Vos was the creative genius behind the project. “Our clients are showing a great amount of interest in getting involved in our Day Centre activities using technology from their home,” Frank said. “Clients can participate in fun activities such as sing-a-longs, quiz days, murder mystery days, creative arts and more all whilst continuing to social distance”. 

Clients who do not have access to technology are also able to hire equipment through RangeCare. “Clients can hire an iPad with internet access for a 3 month period with tuition on how to use it, because no one should miss out.” said Frank.  

The ROSE project has also created a Technical Support Service for clients. “Our clients no longer have to wait on those time-consuming customer service calls when they are experiencing technical difficulties with their internet, smart phone, computer or tablet,” explained Frank. “Instead, we can schedule one of our friendly technical support workers to help you get back to using your equipment in no time”. 

Clients can also seek assistance from the Technical Support Services team to set up their equipment and apps such as the COVIDSafe App. 

This service is available to any client of RangeCare and Nambour & District Care. To find out more about ROSE or to get involved please call the RangeCare head office on 07 5445 7044, email rose@brcg.org.au or visit www.rangecare.com.au.