New agent joins team at Keyline Realty

Keyline Realty Principal Andrew Hicks has welcomed Nicky Ellem to the Real Estate sales team.

If Nicky Ellem gives her real estate clients the same  professional and caring service she gave her customers in her previous role then she is sure to sell a ton of houses.

The former Pharmacy For Life Nambour Heights team member recently joined Keyline Realty Nambour and it’s clear many of her old customers are sad to see her go.

“She’s very, very popular up there,” said her new boss, Keyline Realty Principal Andrew Hicks. “Since she’s started here, we’re just getting inundated with people who have heard that we’ve got Nicky working here now. We are getting a lot of locals from the Nambour Heights area congratulating her on her new role.” 

Nicky said she was eager to hit the ground running in real estate, but first there was a mountain of training to get through. 

“It’s challenging,” she said. “It’s a big change but it’s a great crew here, a really good crew and I’m looking forward to spreading my wings here and seeing if I can bring the same level of rapport with people in my new role.”

Nicky is currently working through an internship to familiarise herself with Keyline’s approach.

The internship involves completing courses and seminars run by Pittard Real Estate Sales Training. 

“The group provides agents with training that inspires us to act competently and honourably in our work,” said Nicky.

“So I’m learning all about our ethical negotiation and sales processes, training that is fairly exclusive to Keyline.”

Andrew said the in-house and external training was in addition to the industry-standard Real Estate Licence accreditation process.

“It’s so that our agents are up to date with our company ethos as well,” he said. 

“We do things a little differently. We offer a no sale, no fee promise and we take more of a team-based approach. We empower our clients to buy or sell their homes using the experience, expertise and guidance of the whole team. 

“When you sell with us, you get access to every one of our agents and support staff.  We work collaboratively and efficiently to get the best possible price with a gold standard of service every step of the way.”

“We want people to feel confident and supported every step of the way,” added Nicky.

“No hard sell, no pressure, just open, honest guidance and support when finding and buying your new home.”

• Keyline is at 23 Howard Street Nambour. Phone 5441 2511 or email keylinerealty@keylinerealty.com.