After 22 years of working for companies like CASE and Clark, Greg Wright of GR Fleet Services in Palmwoods saw the need to become both a specialist, and a ‘Jack of all trades’ as a diesel mechanic.

Today, GR Fleet Services is a one-stop shop for specialist diesel vehicles, machinery and equipment repairs, parts and servicing, with customers coming from as far as Cooroy and Bribie Island to have their equipment serviced. 

“Our business seems to have heaps of moving parts, but ultimately they are all related,” said Greg’s wife and business partner, Rachel Wright. “And it has evolved this way in response to the most common needs and frustrations of our customers,” she said.

GR Fleet Services deal with heavy vehicles and machinery  used in transport, agriculture and construction. Therefore, it is critical to ensure everything is properly and expertly serviced so that down time is minimised.

“For some of our customers, for every hour that they cannot work they are up to thousands of dollars out of pocket,” said Rachel. 

And it goes without saying that in all of those industries, Workplace Health and Safety guidelines are at the forefront of everyone’s minds.

“Greg spent many years working for dealerships like CASE and Clark, so he has a very extensive working knowledge of specific brands. He fast became aware of how important it is to not only have the knowledge and experience to work on particular vehicles and equipment, but probably equally importantly, the authorisation and specialised equipment,” she said. 

“As our business has evolved, we have become service and parts dealers for HIAB cranes and Moffett forklifts. We are also dealers and authorised repairers for Earthmoving Equipment Australia (CASE, Thwaites), excavators and skid steers, and Mecalac. 

“Having these authorisations is really important for a number of reasons. Firstly, we have exclusive repair rights for these brands for warranty, servicing and parts. And we can access parts fast. 

“Secondly, we have the proper computerised diagnostic equipment to enable us to get to the source of the problem correctly and quickly. 

“Finally, we have the dealership training to ensure that every job is completed in accordance with the safety parameters that have been outlined by the manufacturer.” 

On that note, Rachel said every machine serviced at the workshop left with a Site Compliance Service Log, which is a requirement for job sites and covers WHS and insurance obligations. 

They also handle the repair of hydraulic rams and hoses.

 Being a one-stop shop helped their customers save time. 

“What we are finding now, is that our customers can have a piece of machinery repaired or serviced at the same time as they are having their truck serviced,” Rachel said. 

“They can book everything for the same day and at the same location. Before, they had to spend hours, spread out over days, driving from one workshop to another to have their machinery looked after.

“We have done what we can to make ours the most complete service for customers, and our systems, training and experience allows them to leave with absolute peace of mind that every box has been ticked when it comes to safety and compliance,” Rachel said.

Call in and see GR Fleet Services at 169 Nicklin Road, Palmwoods. You can call to book on 5457 3066, or visit their website www.grfleet.com.au.